Customer service is at the very core of our objectives as a company. Because we are a family run and operated business we all know the importance of providing outstanding customer service every time.

We have put together this little section of our website to help you find answers to any questions you might have about fireplaces and we hope that you can find all the answers you need but if we have missed something we are on hand to answer all your questions from 8am to 8pm every day of the week. You can contact us here by telephone, email and even post if you like.